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Tråd: Garanti ?

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  1. #1
    Hifi Freak el_mariachi's Avatar
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    Garanti ?

    Hvordan er det generelt med garanti på hifiprodukter?
    Vurderer å kjøpe en Halo P3 fra Parasound men finner svært lite om garantivilkårene på produktene deres.

    Det eneste jeg har funnet om garantien deres er at produktet må være solgt fra en "godkjent" forhandler.

    Hvordan stiller dette seg hvis man kjøper brukt?
    Former hellraiser & messageboard pyromaniac.............................

  2. #2
    Hifi Freak JORFIN's Avatar
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    Re: Garanti ?

    er det ikke tre årsgaranti fra kjøpedato, ifølge kjøpsloven? vl tro et slikt produkt også har reklamasjons tid på 5 år i tilegg.

  3. #3
    Hifi Freak el_mariachi's Avatar
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    Re: Garanti ?

    Fant dette på Parasound sin webside:

    Parasound Warranty Information

    EFFECTIVE DATE: September 1, 2006

    The Following Warranty Valid in the USA and Canada Only.
    Outside USA: Warranty and terms/scope/duration of warranty for products purchased outside the USA is provided solely by the distributor in the country where product was purchased.

    Scope and Duration of Warranty
    Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original owner that this Product shall be free from defects in workmanship or materials as follows:

    For Electronic Products other than the D 3 and D 200 DVD Players
    Excepting moving parts, remote controls, lasers, front panel displays and video screens, the warranty period is for a term of ten (10) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Custom Installer, Authorized System Integrator, or Authorized Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

    For the D 3 DVD Player
    The warranty period for the D 3 is for a term of three (3) years for both parts and labor from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator or Reseller. The above limitation of two years for both parts and labor does not apply to the D 3.

    For the D 200 DVD Player
    The warranty period for the D 200 is for a term of two (2) years for both parts and labor from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator or Reseller.

    For In-wall and In-ceiling Speakers
    The warranty period is for a term of ten (10) years, for both parts and labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller.

    Limitations on Persons and Products Covered
    This warranty, and all rights provided hereunder, are limited to the original owner. In the event that the original owner transfers ownership of the Product prior to expiration of the applicable term stated in "Scope of Duration" above, this Warranty shall terminate in its entirety upon the date of such transfer. In addition, Parasound does not warrant in any way Products which are purchased from anyone who is not an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller. Therefore, if this Product falls into any of the foregoing categories, this Warranty is void.

    What Parasound Will Do Under the Warranty
    In the event of any defect covered by this Warranty, Parasound shall without charge provide all parts and materials and, during the period applicable to labor, will also provide all labor necessary to restore the Product to its original specifications, and shall return the Product to its owner at Parasound's expense within the U.S. only. In the alternative, Parasound may at its sole option either replace the Product without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, Parasound may refund the purchase price of the Product, subject, where appropriate, to reasonable depreciation for actual use in accordance with applicable laws in full satisfaction of its warranty obligations, Parasound will undertake to complete the repair and return of the Product as soon as circumstances permit, unless prevented by causes beyond its reasonable control.

    LIMITATIONS ON PARASOUND'S OBLIGATIONS UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE. PARASOUND DOES NOT WARRANT AGAINST, NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING: REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES TO PARASOUND OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
    Note: Some states do not allow exclusions or limitation of consequential damages, so the foregoing exclusions may not apply to you.

    Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
    In addition to the exclusions stated in "Limitations on Persons and Products Covered" above, this Warranty does not cover any of the following: (a) glass or plastic panels, cabinetry, trim, or other appearance items (except where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter); (b) batteries or failure of or damage to the Product caused by batteries; (c) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Product in accordance with the accompanying instructions or specifications; (d) failure of moving parts, remote controls, lasers, front panel displays and video screens occurring more than two (2) years after purchase, even though the Product may otherwise still be under warranty, as provided in "Scope and Duration" above; (e) failures of any kind in Products which evidence any tampering, alteration, defacement of their serial numbers, or attempted servicing by anyone other than Parasound or an Authorized Parasound Service Facility; and (f) failures arising from improper installation of the Product or incompatibility of other components in the system of which the Product is a part; and Parasound shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.
    What the Owner Must do to Obtain Service Under This Warranty
    To obtain service under this Warranty, the owner must first telephone Parasound's Technical Services Department at the telephone number shown below, to obtain instructions on how to proceed. In the event that Parasound directs that the Product be returned, the owner will be given a Return Authorization Number, which must appear on the outer carton when the Product is returned. Products received without a visible Return Authorization Number will not be entitled to treatment under this Warranty and will be returned unopened. The owner must in all events, at the owner's expense, arrange for any necessary de-installation of the Product; and, if Parasound requests that the Product be returned, must at the owner's expense deliver or ship the Product, properly packaged, prepaid, and insured, to Parasound at the address below, or to an Authorized Parasound Service Facility. In addition, the owner must provide evidence that the Product is at the time of delivery within the scope of this Warranty, by including the original or a legible copy of the dated sales receipt with the Product when submitted for repair. All Products must also be accompanied by the owner's name, address, and telephone number.

    What the Owner Must Pay For
    As noted above, the owner must arrange and pay any expense for removing the Product from its installation and for delivering it to Parasound or the Authorized Parasound Service Facility. Upon return of the Product to the owner following repair or replacement, it shall be the owner's responsibility to arrange and pay for any reinstallation which may be required. In addition, it shall be the owner's obligation to pay for any repairs made to Products for which the owner has failed to include a legible copy or the original of the dated sales receipt with the product when delivered for service, or which are otherwise subject to the exclusions noted above, and must also pay applicable labor charges for any Product on which the labor portion of the Warranty has expired, at Parasound's or its Authorized Service Facility's then-current repair rates.

    How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers to Other Questions Concerning This Warranty
    In order to learn the name and address of the nearest Authorized Parasound Service Facility, obtain instructions on how to obtain service for a Product, or obtain the answers to any other questions you may have concerning this Warranty, you may telephone Parasound between the hours of 9:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday, at 415-397-7100, or write to:
    Technical Services Department, Parasound Products, Inc., 950 Battery Street, San Francisco, CA 94111.

    This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

    If you have any questions regarding our warranty or service policies, please contact us at:

    warranty@parasound.com
    Men hva er dette med "original owner" gjelder ikke garantien for andre eier? (Pkt.2)

    Har man andre garantibetingelser i Norge? (Pkt.1)
    Former hellraiser & messageboard pyromaniac.............................

  4. #4
    Hifi-entusiast Vinyldust's Avatar
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    Re: Garanti ?

    GARANTI
    Garantien følger produktet og ikke kjøperen. Unntak er det hvor du som andre mann, ikke har fått spesielle opplysninger om bruk av produktet, da det følger opplæring og bruksanvisninger med , som du ikke fikk når du kjøpte det brukt. Dette er sjelden og gjelder kun spesielle maskiner og annet. For hifi som Parasound er de bygd av en slik kvalitet at det forventes en levetid på minst 2 år. som gir da 2 års garanti og 5 års reklamasjonsrett. Dvs at en i praksis får dekket alle feil som måtte oppstå, ved normalt bruk i 5 år. Dette ble kotyme etter en rettssak i Bergen for noen år siden. Men du må vise fram kvittering på at det er kjøpt i Norge med salgsdato. Om importøren har sendt denne forsterkeren til butikken hvor den først ble kjøpt, så har han jo godkjent forhandleren! så enkelt er det.
    Hvordan er det generelt med garanti på hifiprodukter?
    Vurderer å kjøpe en Halo P3 fra Parasound men finner svært lite om garantivilkårene på produktene deres.

    Det eneste jeg har funnet om garantien deres er at produktet må være solgt fra en "godkjent" forhandler.

    Hvordan stiller dette seg hvis man kjøper brukt?

  5. #5
    Hifi-entusiast Vinyldust's Avatar
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    Re: Garanti ?

    Garantibestemmelser er de som gjelder for Norge. Som regel noe av de beste i verden for forbrukeren. Kjøper du utenlands og importerer det selv, så er det garantibestemmelsene på produktet der du kjøpte den ifra som gjelder. dvs at du må sende apparatet tilbake for reklamamasjon. Noen få merker har verdensgaranti. Bl.a Sony og Pioneer. dvs at om du fyller ut garantilappen som følgte med apparatet, når du kjøpte det, kan du få garantireprasjon av det her hjemme på berget av importøren.

    Fant dette på Parasound sin webside:


    Men hva er dette med "original owner" gjelder ikke garantien for andre eier? (Pkt.2)

    Har man andre garantibetingelser i Norge? (Pkt.1)

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